Privacy policy

Who this covers

This notice covers the AI Interview Readiness Platform website at walkinready.cloud and the Walkin Ready Android app, which opens the same website. The service is run by Syncpedia Technologies Pvt. Ltd., which decides why and how your data is used (the data fiduciary under India’s Digital Personal Data Protection Act, 2023). Contact [email protected] for any question in this notice.

What we collect

• Account: your name, email, and Google account id from Google sign-in, and whether Google says the email is verified. We never see your Google password.
• Profile: the answers you give at onboarding, such as phone number, graduation year, branch, current work, country, state, experience, target role, and skills.
• Practice material: resumes and job descriptions you upload or paste, your typed and spoken answers (as text), code you write, scores, reports, course progress, and coupon codes you use.
• Camera and microphone: only during a practice round you start. See the next section.
• Payments: the Razorpay order id, payment id, amount, and coupon code. We never receive your card number, UPI PIN, or bank password.
• Technical: your IP address, browser type, and request times, used for security, rate limits, and fixing errors.

Camera, microphone, and AI feedback

Video is not recorded or uploaded. Proctoring checks (face visible, phone in view, another person) run inside your browser. For video feedback a practice step may send a single still frame to our server. Your spoken answers are turned into text, either by your browser’s speech service (in Chrome this is provided by Google) or by our server; the text is what we keep. The AI models that write questions and feedback run on servers we operate. We do not send your resume or answers to outside AI companies.

Why we use it

• To sign you in and keep your account secure.
• To run practice rounds, score them, and show your reports and progress.
• To tailor questions and plans to your resume, job description, and target role.
• To take payment, apply coupons, resolve payment problems, and keep tax records.
• To answer your messages and send emails about your account or a payment.
• To prevent abuse and fix errors.

We use your data because you gave consent when you signed up and used the service, and, for payment and tax records, because the law requires it. We do not sell your data, share it with advertisers, or use it to make a real hiring decision.

Who processes it for us

• Google, for sign-in (and speech recognition if you use Chrome’s built-in speech service).
• Razorpay, for payments. Razorpay’s own privacy policy applies to the checkout page.
• Cloudflare, which carries traffic to the website and protects it from attacks.
• Our server hosting provider, where the application and its data are stored.
• Our email provider, for support and service emails.

These providers only get what they need to do their job. We may also share data when Indian law or a valid order from a court or government authority requires it.

Cookies

We use one sign-in cookie, ir_session, which lasts 30 days and is cleared when you sign out, plus small cookies that keep the site secure. We do not use advertising or cross-site tracking cookies. See the cookie policy.

How long we keep it

Practice records stay while your account is open. Payment records are kept for up to 8 years for tax, payment and accounting needs. Security logs are kept for up to 90 days. When you delete your account, the rest is removed within 30 days, and backups are overwritten within 35 days.

Your rights

You can ask us to:

• Tell you what personal data we hold about you and who we shared it with.
• Correct or complete data that is wrong.
• Delete your data and account (see Delete your account).
• Withdraw your consent. The service needs your data to work, so this also closes the account.
• Name someone to use these rights for you if you die or cannot act.

Email [email protected] from the address on your account. We reply within 30 days.

Age

The service is meant for people aged 18 or over. If you are under 18, a parent or legal guardian must agree before you sign up. If we learn a child’s account was created without that consent, we delete it.

Security

Data travels over HTTPS. Sign-in sessions are signed, admin access needs a one-time code, and the servers are locked down and monitored. No system is perfectly secure; if a breach affects your data we will tell you and the Data Protection Board of India as the law requires.

Grievance officer

Bhargav Ram Arepalli, Grievance Officer, Syncpedia Technologies Pvt. Ltd., [email protected]. We acknowledge a complaint within 48 hours and resolve it within 30 days. If you are not satisfied, you may complain to the Data Protection Board of India.

Changes

If this notice changes in a way that matters, we will show it on this page with a new date and tell signed-in users before the change applies.